The Panel Width/Length you enter on the product page is the finished size per panel.

• Per-panel width = (rod width × fullness) ÷ number of panels
• Example: 100" rod width × 1.5 fullness ÷ 2 panels = 75" per panel.
• Click the Size Guide on the product page for a step-by-step calculator, or contact support for help.

Different Header Styles correspond to different recommended fullness ratios.

• Select your header first to see the recommended fullness in the Size Guide/selection area.
• Our system will use this to calculate or suggest the best size for you.
• Or, feel free to consult customer service for help.

Yes. You can choose Hover (about 1" above the floor for a clean look) or Puddle (about 3" onto the floor for a more dramatic look). In the product Size Guide, select the finish you want and it will automatically adjust from your floor measurement.

Yes. Most made-to-measure curtain listings support per-panel width/length starting at 20" and going up to 200". If you can’t select your size, email support@thehues.com and we’ll help you plan the right split/join solution.

A header style is the top construction of the curtain—how it’s made and how it attaches to your rod or track.

• Rod vs. track: match the header to your hardware.
• Look: flat vs. pleated vs. wave, etc.
• Use: frequent opening/closing often benefits from smoother track-friendly headers.

If you’re unsure, start with the Header Style Guide and match it to your setup.

It depends on the header you choose:

• Grommet / Back Tab / Rod Pocket: no hooks needed—slides directly onto a rod.
• Pleated / Pleat Hook styles: we include the appropriate hooks based on your selection.
• Roman Rings / Clip Rings: rings/clips are typically purchased separately to match your rod diameter.

To confirm hardware for a specific SKU, email support@thehues.com with the product link or your order number.

Rod Pocket works best with rods ≤ 1.25" diameter. For Grommet, the internal diameter is about 1.56" and it pairs best with a 1.5" rod. Always confirm against the header option you select.

We offer multiple sound-reducing options (including 4-layer soundproof styles). Because results depend on gaps, mounting, and room conditions, there isn’t a single “best for everyone.” For the most effective setup, focus on a tight seal (minimize top/side gaps) and adequate fullness. If you share your room type and window measurements, we can recommend the best option—email support@thehues.com.

• For our sound-reducing curtains, noise reduction can reach up to about 15 dB under ideal conditions.
• Real-world results vary based on installation (especially top/side gaps), room construction, and the noise frequency.
• If you need any available test information for a specific style (e.g., these Kensington 4 Layers curtains) or want a room-specific setup recommendation, email support@thehues.com with your measurements and photos.

You can also learn how to maximize results here: Soundproof Curtain Guide.

Rod Pocket / Back Tab can create a tighter seal around the rod and reduce gaps, which helps improve blocking performance. See Soundproof Curtain Guide.

Full blackout depends on the product and the lining you choose:

• These 100% Blackout curtains can achieve full blackout when installed properly with minimal gaps.
• For most other curtains (excluding sheer/light-filtering styles), selecting a 100% Blackout Liner can dramatically increase light blocking.
• Thermal insulation also depends on fabric thickness and lining—thermal/blackout fabrics or added liners typically provide better insulation.

Same Fabric Liner: the lining is made from the same fabric as the front, for a more consistent look from both sides (except the header area).

Comparable Color Liner: the lining uses a polyester fabric in a close-matching color for coordinated appearance and value.

Yes. The guides list multiple pleated options such as Double/Triple French Pinch Pleat, Euro Pleat, Goblet, and Inverted Box Pleat. Availability depends on the header styles offered on your product page. See Measurement Guide and Header Styles.

Yes:

• For the same fabric and color on both sides (except the header area), choose Same Fabric Liner.
• For a close-matching polyester lining, choose Comparable Color Liner. An exact match across different fabrics may not always be possible—contact support to confirm before ordering.

Yes. Order directly from Curtain Swatches: select your fabrics/colors and add them to cart.

Limits and shipping/fees follow the latest information shown on the swatch page.

It varies by product—please follow the options shown on your curtain’s product page. Many curtain listings let you select tiebacks (for example Free Tiebacks / Matching Tiebacks), which will show in your order/price. If you want tiebacks separately, you can purchase them from Accessories.