Be honest, does "100% blackout" actually mean 100%?
Yes, and we mean it. These curtains achieve a true 100% blackout effect because of their unique 4-layer construction. By sandwiching a sound-absorbing felt liner and an air-purifying layer between two premium fabric layers, we've created a system that physically blocks all light. If you hold a flashlight up to them, you won't see a beam on the other side. Perfect for nurseries, shift workers, or anyone who values total darkness.
Will these silence my noisy neighbors?
The 4-layer design includes a specialized sound-absorbing sponge felt cloth that significantly muffles high-pitched sounds like sirens, traffic hiss, and barking dogs. While they aren't 'magic walls,' the added density takes the edge off environmental noise so your brain can actually relax.
Do these have that weird chemical smell like other heavy drapes?
Not at all! These curtains are OEKO-TEX® certified, meaning they are tested for harmful substances. Furthermore, they feature a layer of air-purifying material—the same material used in high-quality masks—to help keep your home environment fresh and safe. You get the luxury linen look without any 'factory' smell.
Will these actually lower my energy bill?
They definitely help! Think of them as a sweater for your house. The thermal insulated drapes design traps heat in during winter and blocks the scorching sun in summer. Over time, that temperature stability takes the load off your AC and heater. It's an investment that pays you back in comfort (and cash).
Are these shiny and ugly like hotel curtains?
Hard no. That's why we love the Florence collection. They have a gorgeous woven texture that looks like high-end linen, not that shiny, plastic-feeling stuff you see at big box stores. They look expensive (in the best way) and elevate the whole room while doing the heavy lifting of blocking light.
Are these machine washable and how should I clean them?
Yes, these curtains are safe to wash! Because of the specialized 4-layer construction, you just need to detach the felt liner before machine washing the fabric on a gentle cycle with cold water. For daily maintenance, a quick vacuum with a brush attachment works great. They’re built to last, so a little proper care goes a long way.
Is the price for one panel or a pair (two panels)?
The price shown is for one Florence curtain panel. For a typical window with a balanced look, you may want to order two panels (quantity 2).
When entering Panel Width, should I input total coverage width or one panel width?
On the product page, the Panel Width you select/enter is the finished size per panel.
- Per-panel width = (rod width × fullness) ÷ number of panels
- Use the Size Guide on the product page to calculate step-by-step.
- If you’d like help, email support@thehues.com with your product link and measurements.
My rod/window width is X—how many panels do I need and what width should each panel be?
The Panel Width/Length you enter on the product page is the finished size per panel.
- Per-panel width = (rod width × fullness) ÷ number of panels
- Example: 100" rod width × 1.5 fullness ÷ 2 panels = 75" per panel.
- Click the Size Guide on the product page for a step-by-step calculator, or contact support for help.
Curtains need fullness—how much extra width should I add?
Different Header Styles correspond to different recommended fullness ratios.
- Select your header first to see the recommended fullness in the Size Guide/selection area.
- Our system will use this to calculate or suggest the best size for you.
- Or, feel free to consult customer service for help.
My required width/length isn’t listed (extra wide/long). Can you customize?
Yes. This Florence custom curtain listing supports per-panel width/length starting at 20" and going up to 200". If you can’t select your size, email support@thehues.com and we’ll help you plan the right split/join solution.
What is a Header Style, and which one should I choose?
A header style is the top construction of the curtain—how it’s made and how it attaches to your rod or track.
- Rod vs. track: match the header to your hardware.
- Look: flat vs. pleated vs. wave, etc.
- Use: frequent opening/closing often benefits from smoother track-friendly headers.
If you’re unsure, start with the Header Style Guide and match it to your setup.
Do the curtains include S hooks/pinch pleat hooks, or do I need to purchase them separately?
It depends on the header you choose:
- Grommet / Back Tab / Rod Pocket: no hooks needed—slides directly onto a rod.
- Pleated / Pleat Hook styles: we include the appropriate hooks based on your selection.
- Roman Rings / Clip Rings: rings/clips are typically purchased separately to match your rod diameter.
To confirm hardware for a specific SKU, email support@thehues.com with the product link or your order number.
Which option is the most effective for noise reduction / thickest, and which is best for my space?
We offer multiple sound-reducing options (including this 4-layer soundproof curtain). Because results depend on gaps, mounting, and room conditions, there isn’t a single “best for everyone.” For the most effective setup, focus on a tight seal (minimize top/side gaps) and adequate fullness. If you share your room type and window measurements, we can recommend the best option—email support@thehues.com.
Do you have decibel reduction data or an STC rating/certification?
- For our sound-reducing curtains, noise reduction can reach up to about 15 dB under ideal conditions.
- Real-world results vary based on installation (especially top/side gaps), room construction, and the noise frequency.
- If you need any available test information for a specific style (e.g., this Florence 4 Layers curtain) or want a room-specific setup recommendation, email support@thehues.com with your measurements and photos.
You can also learn how to maximize results here: Soundproof Curtain Guide.
Why is Rod Pocket/Back Tab recommended for noise cancelling?
Rod Pocket / Back Tab can create a tighter seal around the rod and reduce gaps, which helps improve blocking performance. See Soundproof Curtain Guide.
Is it 100% blackout? How effective is the thermal insulation?
Full blackout depends on the product and the lining you choose:
- This Florence 100% Blackout curtain can achieve full blackout when installed properly with minimal gaps.
- For most other curtains (excluding sheer/light-filtering styles), selecting a 100% Blackout Liner can dramatically increase light blocking.
- Thermal insulation also depends on fabric thickness and lining—thermal/blackout fabrics or added liners typically provide better insulation.
What’s the difference between Same Fabric Liner and Comparable Color Liner?
Same Fabric Liner: the lining is made from the same fabric as the front, for a more consistent look from both sides (except the header area).
Comparable Color Liner: the lining uses a polyester fabric in a close-matching color for coordinated appearance and value.
Can you make pinch pleats (e.g., double/triple pleats)?
Yes. The guides list multiple pleated options such as Double/Triple French Pinch Pleat, Euro Pleat, Goblet, and Inverted Box Pleat. Availability depends on the header styles offered on your product page. See Measurement Guide and Header Styles.
Can you make blackout/soundproof curtains with the same color on both sides?
Yes:
- For the same fabric and color on both sides (except the header area), choose Same Fabric Liner.
- For a close-matching polyester lining, choose Comparable Color Liner. An exact match across different fabrics may not always be possible—contact support to confirm before ordering.
Can I order swatches? How do I order them?
Yes. Order directly from Curtain Swatches: select your fabrics/colors and add them to cart.
Limits and shipping/fees follow the latest information shown on the swatch page.
Are tiebacks included or sold separately?
It varies by product—please follow the options shown on this Florence curtain’s product page. Many curtain listings let you select tiebacks (for example Free Tiebacks / Matching Tiebacks), which will show in your order/price. If you want tiebacks separately, you can purchase them from Accessories.