Different Header Styles correspond to different recommended fullness ratios.

• Select your header first to see the recommended fullness in the Size Guide/selection area.
• Our system will use this to calculate or suggest the best size for you.
• Or, feel free to consult customer service for help.

Yes. You can choose Hover (about 1" above the floor for a clean look) or Puddle (about 3" onto the floor for a more dramatic look). In the product Size Guide, select the finish you want and it will automatically adjust from your floor measurement.

Yes. Most made-to-measure curtain listings support per-panel width/length starting at 20" and going up to 200". If you can’t select your size, email support@thehues.com and we’ll help you plan the right split/join solution.

A header style is the top construction of the curtain—how it’s made and how it attaches to your rod or track.

• Rod vs. track: match the header to your hardware.
• Look: flat vs. pleated vs. wave, etc.
• Use: frequent opening/closing often benefits from smoother track-friendly headers.

If you’re unsure, start with the Header Style Guide and match it to your setup.

If you’re using a track, choose a header that works with gliders/hooks (e.g., Pinch Pleat, Euro Pleat, Goblet, Inverted Box Pleat, or Pleat Hook).

Please review the Header Style Guide and confirm supported options under Compatible Header Types on Heavy Duty Metal Custom Curtain Track.

It depends on the header you choose:

• Grommet / Back Tab / Rod Pocket: no hooks needed—slides directly onto a rod.
• Pleated / Pleat Hook styles: we include the appropriate hooks based on your selection.
• Roman Rings / Clip Rings: rings/clips are typically purchased separately to match your rod diameter.

To confirm hardware for a specific SKU, email support@thehues.com with the product link or your order number.

Rod Pocket works best with rods ≤ 1.25" diameter. For Grommet, the internal diameter is about 1.56" and it pairs best with a 1.5" rod. Always confirm against the header option you select.

Full blackout depends on the product and the lining you choose:

• 100% Blackout products can achieve full blackout when installed properly with minimal gaps.
• For most other curtains (excluding sheer/light-filtering styles), selecting a 100% Blackout Liner can dramatically increase light blocking.
• Thermal insulation also depends on fabric thickness and lining—thermal/blackout fabrics or added liners typically provide better insulation.

Some products are available in flame-retardant fabric (e.g., the Frisian collection).

If you need documentation/standards for a project, email support@thehues.com with the product link and your requirements before ordering.

Yes. The guides list multiple pleated options such as Double/Triple French Pinch Pleat, Euro Pleat, Goblet, and Inverted Box Pleat. Availability depends on the header styles offered on your product page. See Measurement Guide and Header Styles.

Yes. Order directly from Curtain Swatches: select your fabrics/colors and add them to cart.

Limits and shipping/fees follow the latest information shown on the swatch page.

Whether swatch shipping/fees can be credited toward a full order may vary by promotion.

Please email support@thehues.com to confirm the current rule before placing your full order.

Please email support@thehues.com with the product link and color name, and we’ll help confirm the matching swatch (or the closest available option).

It varies by product—please follow the options shown on your curtain’s product page. This curtain listing lets you select tiebacks (for example Free Tiebacks / Matching Tiebacks), which will show in your order/price. If you want tiebacks separately, you can purchase them from Accessories.