Are these 100% pure linen?
Here is the honest truth: 100% pure linen wrinkles if you look at it wrong. We use a premium linen blend that captures that gorgeous, organic 'slub' texture you want, but with better durability and drape. It hangs straighter, resists deep creases, and looks polished right out of the package. You get the high-end aesthetic without the high-maintenance headache.
Will my neighbors be able to see in?
This is the magic of these curtains. During the day, they provide excellent privacy—you can see the outside world, but people outside can't see you. It eliminates the 'fishbowl' effect while still letting sunlight pour in. Just keep in mind that like all sheer fabrics, if you have the lights on inside at night, you might want a secondary layer for total privacy.
Can I wash these in a machine?
Yes! These curtains are designed for modern convenience and are safe to machine wash. Simply use a gentle cycle with cold water and a mild detergent. To keep them looking their best, we recommend air drying or hanging them back up while slightly damp. The premium blend is durable enough to handle regular washing while maintaining its beautiful texture and drape without the need for professional dry cleaning.
Will these help with the temperature in my room?
They diffuse that harsh, direct sunlight that heats up your room in the afternoon (saving your AC bill), but the weave is breathable enough to let fresh air circulate if you have the windows open.
Is the price for one panel or a pair (two panels)?
The price shown is for one curtain panel. For a typical window with a balanced look, you may want to order two panels (quantity 2).
When entering Panel Width, should I input total coverage width or one panel width?
On the product page, the Panel Width you select/enter is the finished size per panel.
- Per-panel width = (rod width × fullness) ÷ number of panels
- Use the Size Guide on the product page to calculate step-by-step.
- If you’d like help, email support@thehues.com with your product link and measurements.
My rod/window width is X—how many panels do I need and what width should each panel be?
The Panel Width/Length you enter on the product page is the finished size per panel.
- Per-panel width = (rod width × fullness) ÷ number of panels
- Example: 100" rod width × 1.5 fullness ÷ 2 panels = 75" per panel.
- Click the Size Guide on the product page for a step-by-step calculator, or contact support for help.
Curtains need fullness—how much extra width should I add?
Different Header Styles correspond to different recommended fullness ratios.
- Select your header first to see the recommended fullness in the Size Guide/selection area.
- Our system will use this to calculate or suggest the best size for you.
- Or, feel free to consult customer service for help.
Should I add extra length for puddling? What if I don’t have room for it?
Yes. You can choose Hover (about 1" above the floor for a clean look) or Puddle (about 3" onto the floor for a more dramatic look). In the product Size Guide, select the finish you want and it will automatically adjust from your floor measurement.
My required width/length isn’t listed (extra wide/long). Can you customize?
Yes. Most made-to-measure curtain listings support per-panel width/length starting at 20" and going up to 200". If you can’t select your size, email support@thehues.com and we’ll help you plan the right split/join solution.
What is a Header Style, and which one should I choose?
A header style is the top construction of the curtain—how it’s made and how it attaches to your rod or track.
- Rod vs. track: match the header to your hardware.
- Look: flat vs. pleated vs. wave, etc.
- Use: frequent opening/closing often benefits from smoother track-friendly headers.
If you’re unsure, start with the Header Style Guide and match it to your setup.
Do the curtains include S hooks/pinch pleat hooks, or do I need to purchase them separately?
It depends on the header you choose:
- Grommet / Back Tab / Rod Pocket: no hooks needed—slides directly onto a rod.
- Pleated / Pleat Hook styles: we include the appropriate hooks based on your selection.
- Roman Rings / Clip Rings: rings/clips are typically purchased separately to match your rod diameter.
To confirm hardware for a specific SKU, email support@thehues.com with the product link or your order number.
Will my rod diameter fit your grommets/loops?
Rod Pocket works best with rods ≤ 1.25" diameter. For Grommet, the internal diameter is about 1.56" and it pairs best with a 1.5" rod. Always confirm against the header option you select.
Can you make pinch pleats (e.g., double/triple pleats)?
Yes. The guides list multiple pleated options such as Double/Triple French Pinch Pleat, Euro Pleat, Goblet, and Inverted Box Pleat. Availability depends on the header styles offered on your product page. See Measurement Guide and Header Styles.
Can I order swatches? How do I order them?
Yes. Order directly from Curtain Swatches: select your fabrics/colors and add them to cart.
Limits and shipping/fees follow the latest information shown on the swatch page.
Are tiebacks included or sold separately?
It varies by product—please follow the options shown on your curtain’s product page. Many curtain listings let you select tiebacks (for example Free Tiebacks / Matching Tiebacks), which will show in your order/price. If you want tiebacks separately, you can purchase them from Accessories.